[outkastm]

First of all thank you for supporting my work and sorry for this inconvenience.

I updated your profile, could you please check again and let me know if is OK now ?

 

 

[outkastm]

I will have a look

[outkastm]

I will have a look into this

[outkastm]

Hi and thanks for your support.

Could you please check if eveything works ok now and you have access to everything ?

[outkastm]

You already cancel it yourself on 24/7.

[outkastm]

In your case there was no subscription bug, if i look into your account and you cancelled your subscription on 9/june, right after the renewal charge was deducted.
There is not subscription active on your account as you already cancell it. Also on PayPal the subscription was cancelled on 09/jun so no further amount will be charged.

But i offered you a refund for this amount.

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[outkastm]

This reply has been marked as private.

[outkastm]

I will check

[outkastm]

is done

[outkastm]

will be done asap

[outkastm]

i’ll have a look

[outkastm]

I see that indeed the paypal subscription is active but on tmnascommunity is cancelled.
To help to investigate this issue, have you cancelled your subscription on tmnascommunity from your dashboard ?

For now, i have mmanually updated your profile and you should be able to access the forum and unlimited downloads

[outkastm]

Ok, will be done

[outkastm]

Send me a link to the webpage or source file

[outkastm]

Post your update requests on the correct topic https://tmnascommunity.eu/forums/topic/Sabnzbd4

This is for new apps requests

• This reply was modified 1 year, 5 months ago by outkastm.
• This reply was modified 1 year, 5 months ago by outkastm.

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