Homepage Forums Subscribe Issues Short subscription canceled, but charged via paypal

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  • #2678
    Ralf Beie
    Participant

      Hi,

      in May a had a few dais a basic subscription because I wanted to give TOS a second chance. In the end I switched to Proxmox and cancelled may subscription (wich should be free for some dais by teh way).

      So I was quite surprised today whan I got a message from Paypal, that I will be charged for a basic subscription started 9th may 2024.

      I just logged in here and when I look at my membership, I have none of the chargebale membership variants.

      So, what`s going on there?

      Would You please confirm, that i have no menbership with any kind of subscription and stop to debit me via Paypal!

      If you stop it, it would be ok. Keep the 9 Euro as support for your work. But don’t explain the charging chaos with a buggy plugin (as you do normaly in the posts). If this piece of software doesn’ t work correctly, don’t use it at all.

      #2682
      outkastm
      Keymaster

        In your case there was no subscription bug, if i look into your account and you cancelled your subscription on 9/june, right after the renewal charge was deducted.
        There is not subscription active on your account as you already cancell it. Also on PayPal the subscription was cancelled on 09/jun so no further amount will be charged.

        But i offered you a refund for this amount.

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